complaint·February 19, 2026

In regard to the allegation “Staff refusing to allow resident to return to facility after hospitalization.”, It is alleged that facility did not allow R1 to return to facility. During interviews with Administrator and staff two (2) out of two (2) staff stated resident was never denied re-entry. Staff both stated that because of behavior issues facility was requesting a psychiatric evaluation for the safety of R1 and of other residents. Administrator provided emails between hospital caseworker and facility stating they would gladly accept R1 back as long as Psych MD stated R1 was able to return. During interviews with residents five (5) out of eight (8) residents stated they have never had any problems returning to facility after a hospital visit. Three (3) residents were confused by LPA’s questions. During record review of hospital notes there was no indication that facility was refusing to accept R1 back to facility. LPA observed Psychiatric behavior notes dated 02/10/2026 from So Cal Hospital. R1 returned to the facility as of 02/12/2026. Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was provided.