Complaint·January 5, 2022

In addition, LPA requested Medical Records from Kaiser Permanente on 12/06/21 and received the results on 12/28/21. Allegation: Facility staff over medicated resident. Interview with an Administrator indicated that all residents were given medication based on their Physician's order and that the residents get their proper dosage of medication at all time. Interviews with one (1) out of five (5) residents, who were able to communicate, also indicated that the medications were given on time and with the right dosage. In addition, Medical Records received on 12/28/21 from Kaiser Permanente, regarding R1, indicated negative results to “over medication” from the lab test conducted on 11/09/21. Based on information obtained through interviews and record reviews this allegation is deemed Unsubstantiated at this time. Allegation: Facility staff cut residents hair against their will. Interviews with an Administrator and one (1) out of five (5) residents, who were able to communicate, indicated that no resident gets a haircut against their will. In addition, LPA was provided with pictures of R1 from October 2020 to November 2021 and LPA observed that the shoulder length haircut within that one year was the longest hair length R1 had. Based on information obtained through interviews and record reviews this allegation is deemed Unsubstantiated at this time.