complaint·May 5, 2023

INVESTIGATIONS REVEALED: Regarding Allegation: Staff did not notify Licensing of an incident. It was reported that staff failed to notify Licensing of an incident that occurred on 4/28/23 or 4/29/2023 on a resident (R1). Based on LPA's record review, the facility reported an incident on R1's unusual incident that occurred on 4/29/2023. A copy of fax transmittal (or called Communication Management Report) shows three pages were sent to CCLD's fax number 323-981-1781 at 5/1/2023 at the hour of 17:13. The result shows the transaction was successfully sent and received by CCLD. Based on gathered information, there is no sufficient evidence to corroborate the above allegation. Based on information gathered, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the above allegation is Unsubstantiated. An exit interview was conducted with COO JM Demafelix and a copy of the report was provided.