complaint·December 10, 2024

Per the administrator and facility staff, R1 is provided food and medications through the G tube. Staff stated they have received training on how to properly flush out the G tube after feeding and clean it. They stated the hospice nurse is responsible for changing the dressing on the G tube. They also stated they contact the hospice agency to report any issues they come across. Per staff, the G tube had been clogging lately and reported the issue to the hospice nurse, resulting in R1’s G tube being replaced. LPA interviewed the hospice nurse who confirmed that facility staff had been contacting them for any concerns/issues they have on R1. Hospice nurse stated that the G tube had been replaced several times but was not due to facility staff not providing appropriate care. LPA also interviewed R1’s family member who does not have concerns with the care provided by the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was held. A copy of this report along with the appeal rights was provided to C. Riego.