complaint·May 23, 2023

During the physical plant tour, LPA Duguma observed that residents were clean, well-groomed and did not show any signs of physical abuse such as scratches, cuts, or bruises. Out of (six) (06) residents, LPA was able to interview only two (02). Four (04) out of (6) residents were unable to respond to LPA questions. Information revealed by residents agreed with the information provided by the staff. LPA Duguma was unable to interview R1 as they were deceased. A review of the Departments internal files shows that there are no Incident Reports involving S1 in any physical or verbal abuse with any residents. R1’s Centrally Stored Medications and Destruction Records also shows that R1 was taking medications known to cause increased risk of bleeding and bruises that develop without known cause and grow in size. Based on interviews and record review, there is not enough information to verify the allegation. Therefore, the allegation is unsubstantiated at this time. No immediate health and safety hazard noted during this visit, Exit interview conducted and a copy of the report was issued.