complaint·February 17, 2022

INVESTIGATION REVEALED THE FOLLOWING: Allegation: Staff did not administer medication to resident. The complainant alleges that R1 had to call staff to receive their evening medication. LPA reviewed MAR for R1, which does not show any evening medications missed or refused for the month of February. LPA Cifuentes spoke to S1, who states R1 has not refused any evening medication while they have been on shift during the month of February, but that they did leave early on 2/9/2022 and left the medication for R1 ready to be given to them by the caregiver. LPA spoke with residents (R1-R6) regarding the allegation and 4 out of 6 stated staff had not failed to give them medications. One of the 6 declined to answer. LPA spoke with staff (S1-S5) regarding medications and 5 out of 5 stated facility staff never failed to give residents medications, with S1 adding that residents had refused their medications in the past.. Based on information gathered, the department did not find sufficient evidence to support allegation the allegation. The Department’s investigation consisted of an inspection of the facility, observation, analysis of facility records and interviews conducted and found no evidence to support the allegation: " Staff did not administer medication to resident.” Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations, did or did not occur, therefore the allegations are Unsubstantiated . An exit interview was conducted and a hard copy of the report was provided to Susana Fuentes, Administrator.