complaint·December 13, 2022

Investigation Revealed the following. Regarding Allegation: Unlawful Eviction. It was alleged by CW1 resident's Facility Unlawfully Evicted R1. CW1 stated to LPA that it was difficult to reach the facility administrator after R1's hospitalization. LPA Jeremiah Randle conducted an interview with facility administrator Susana Fuentes (S1). Susana Fuentes denied that R1 had been evicted and stated, “the resident has not been evicted or served any eviction notices”, S1 confirmed to LPA R1 was in the hospital however R1 was returned to the facility via hospital transportation. S1 stated " I never told anyone from the hospital the resident could not return to the facility". S1 requested LPA to view R1’s room LPA observed R1’s name plate on the door, R1’s personal affects situated in the room, and R1 was present in room as observed by LPA Randle. Findings Based on LPA’s observations and interviews which were conducted, and records reviewed, the preponderance of evidence standard has not been met, therefore the above allegation is found to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted with the and a copy of this report was provided to Christina Novoa.