complaint·September 11, 2021

It was found that R1 had kidney stones and Urinary Tract Infection (UTI). The day before R1 went to the hospital, R1 had a bowel movement on thyself after not having one for a few days. Facility staff decided to keep R1's underwear off in anticipation of another bowel movement when R1's responsible person came to the facility. R1's responsible person was upset that R1 did not have any underwear on and thought it was a form of neglect. On 6/4/21 after going to the hospital again R1 never returned to the facility at the decision of R1's responsible person. On 6/15/21 LPA spoke to the staff from Kaiser who stated they did not observe any signs of abuse or neglect. During today's visit LPA interviewed one resident out of five regarding the complaint allegation. Four out of the five residents were not able to understand what was being asked due to their medical diagnosis. Based on the information obtained through interviews and documents reviewed this allegation is deemed Unsubstantiated at this time. LPA has not been able to interview R1 or R1's responsible person. Exit Interview conducted.