Incident investigation·August 31, 2021

Licensing Program Analyst (LPA) Melissa Spaeth conducted an unannounced case management visit regarding an incident report that was received at the CCLD Woodland Hills office on August 27, 2021. Upon entry to the facility, LPA observed the COVID signs on the front door. LPA's temperature was taken and recorded at the front entrance sign in station. LPA was greeted at 9:20 am by Associate Executive Director, Kevin Onishi. LPA stated the reason for the unannounced visit was to investigate an incident report. It was alleged that a resident's personal rights were violated on August 27, 2021. At 9:35 am, LPA Spaeth requested resident documentation from the Associate Executive Director and LPA interviewed the alleged victim at 9:40 am. At 9:45 am, LPA Spaeth began a tour of the facility with the Associate Executive Director and observed the public bathrooms contained wash your hands signs, hand soap, paper towels, and trash cans. The kitchen contained the required supply of canned goods, fresh vegetables, fruits, and meats. LPA Spaeth also observed two resident apartments in which the bathrooms contained grab bars and slip-resistant mats in the showers. LPA was led to the PPE storage area and observed a six month supply of PPE. LPA Spaeth did not observe any health and safety violations when touring the facility. Further investigation is needed at this time. Exit interview conducted and copy of the report will be emailed to the Associate Executive Director.