Follow-up·April 11, 2023

Regional Manager (RM) Araceli Ramirez, and Licensing Program Analyst (LPA) Angelica Rea conducted an unannounced visit for the purpose of conducting a case management visit. The case management visit was conducted in response to concerns from an independent living resident regarding the Pilgrim Place community safety measures in place regarding active shooter(s). On today's visit, RM and LPA met with Dawnyell Varela director of assisted living, Mark Claiborne director of dining services, Odie Tollefson Human Resourcer and dining director, Jim Butler Board of Director, and Ron Bolding President and CEO. During today's visit, RM and LPA observed the independent living dining area, and 6 entrance and exits to the dining area, toured the Pilgrim Place campus, and discussed the response that the community has taken regarding resident safety concerns. The community has reached out to the Claremont Fire Department and the Claremont Police department. The community is unable to lock the dining room doors, because doing so would create a fire safety hazard. Pilgrim Place conducts bi-annual active shooter training for all residents and staff, as well as monthly safety training(s). Pilgrim place also has security on site, that patrol the community on carts. There were no deficiencies observed. Exit interview conducted, and copy of report provided to Ms. Varela.