complaint·April 13, 2021

The investigation revealed of the following: Allegation “Resident received unexplained injury while in care.” LPA interviewed staff and administrator and all reported Resident#1 (R1) did not have any falls or injuries during that period of time. They all reported they have no idea what had happened to R1’s right eye and cheek. The staff also denied seeing any bruise or swollen on R1’s right eye or check the day prior. The administrator also indicated that R1 had been observed sitting in the wheelchair with fist balled up into eye, which was holding head up. It’s been a habit for her. LPA also reviewed the police report and reported that its unknown if bruise is the result of a crime and this case was being documented due to R1’s injury. Based on additional document, statements and interviews conducted with staff and administrator and it does not change the previous findings for unsubstantiated for allegation “Resident received unexplained injury while in care”. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation is found to be: Unsubstantiated. No deficiencies noted nor citations issued. A telephonic exit interview was conducted with Executive Director Virginia Garcia. A hard copy of the report was emailed. Staff was instructed to sign the LIC 9099 reports and return to LPA. .