complaint·November 21, 2024

During CCLD staff's tour, CCLD staff observed three (3) latches installed on the upper left-hand corner of the doors in room numbers #5, #3 and bathroom #1, which are inaccessible to residents with wandering behaviors. CCLD staff also observed latches on the front and rear entrance and exit passageways from the facility to the outdoors. Record reviews revealed the following: Four (4) out of five (5) residents are marked as "Non-Ambulatory". Interviews revealed the following: Four (4) out of five (5) residents were not able to provide interviews due to their medical condition. One (1) out of five (5) residents have denied the allegation has taken place. Three (3) out of four (4) staff have denied the allegation has taken place, while one (1) staff is unfamiliar with the facility. S1 indicated two (2) out of five (5) residents have been diagnosed with Dementia and one (1) out of five (5) residents has memory issues. Three (3) out of four (4) staff indicated that one (1) out of five (5) residents have wandering behaviors. Based on CCLD staff's observation and interviews conducted, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be Substantiated . California Code of Regulations, Title twenty-two (22), Division six (6), is being cited, please see attached LIC-9099D. One (1) deficiency has been cited, Please see LIC9099D. During today's visit, an exit interview was held with Leia Joaquin, Licensee, and a plan of corrections were developed. A copy of the deficiency cited, appeal rights, and this report have been provided.