complaint·July 16, 2021

Based on the LPA's investigation, the investigation revealed the following. Allegation #1- Staff do not provide residents healthy food. On 05/17/21, Interviews conducted with Administrator and S#1 – S#5, stated that they facility provides healthy food. They serve fresh vegetables, fresh fruits, chicken, fish, and red meat. If the residents do not want or like what the facility is serving the have the option of asking for whatever they want to eat. All they do is fill out a meal substitute request form and they facility will try to provide them what they requested. Interviews with R#1 –R#6, stated the food is okay. They serve decent food. They all eat the food in the facility they have good portions also. They can ask for other foods, if they don’t like what they are serving for that day. LPA Soto observed the plate of food the facility served during lunch. It had protein, vegetables, and mashed potatoes. It was a well-balanced meal. The interviews, records, and LPA’s visual observation did not concur with the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated An exit interview was conducted with Elizabeth Hernandez, Social Worker and a hard copy was provided. Based on the LPA's investigation, the investigation revealed the following. For Allegation #1 – Facility door is too heavy for residents to open. Interviews conducted with Administrator, S#1 -S#5, R#1 – R#6, stated that the double doors are too heavy to open when the doors are closed. When they are closed, they use the sides doors to into the building. Administrator stated that the facility was looking into replacing the doors with automatic doors. LPA Soto physical inspection of double doors determined that the double doors are too heavy to open and especially for residents that utilize wheelchairs. The interviews and physical inspection concur with the above allegation. Based on LPA’s observations and interviews which were conducted and records review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. According to the California Code of Regulations (Title 22, Division 6, Chapter 8), LPA observed the following deficiency and issued a citation. An interview was conducted with Elizabeth Hernandez` , Social worker, and a hard copy was provided along with Appeal rights.