complaint·May 27, 2022

Investigation Revealed the following: ALLEGATION: Facility door is in disrepair It is alleged that the facility door is in disrepair. The Reporting Party (RP) reported that the front main door lock has not been working for a month and a half. RP is concerned about the residents' safety. Based on interviews with Staff (S1-S3), the front main door has been broken and does not lock. S1 revealed the door has been broken since 4/22/2022. LPA observed the front main double glass door on the main entrance does not lock. Based on LPA’s records review, observation and interviews conducted, the preponderance of evidence standard has been met, therefore the allegation of “Facility door is in disrepair" is found to be Substantiated . Based on LPA Montoya's records review, the facility was already cited for the same door (broken front double glass door) on 5/17/2022 and the Proof of Correction is due on 6/14/2022. Therefore, no additional citation will be issued during today's visit. An exit interview was conducted and a copy of the report was provided to Administrator Gwendolyn Craig.