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Inspection visit

Complaint

BETTER LIVING & CARE IILicense 197607801
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Based on the LPA's investigation, the investigation revealed the following. For Allegation – Staff unlawfully evicted resident. Interviews conducted with S#1 & S#2, communicated that R#1, was admitted to the facility on 10/06/22 and R#1 came to the facility from a skilled nursing facility. Administrator #2 evaluated R#1 at the skilled nursing facility and seemed like a good fit for the facility. The same night R#1 arrived, R#1 exhibited behaviors not disclosed to the facility. R#1 was exhibiting Dementia behaviors, such as: Sun downing, taking pamper off completely, and hanging out of the bed. R#1’s family took R#1 to a Urology doctor because R#1 came from the skilled nursing facility with a UTI. Family member claiming that R#1 behaviors were likely from the UTI R#1 had. The doctor communicated that R#1’s nightly behavior was from Dementia not the UTI. On 10/12/22, S#1, texted R#1 family member, let family member know that R#1 needed a higher level of care which the facility could not provide and R#1 needed to go to the hospital for the UTI. They volunteered to help find a new appropriate facility for R#1, were R#1 could be properly cared for because of R#1 Dementia extreme behaviors. Interviews conducted with S#3 – S#6, communicated that R#1 needed a lot of care. The staff had to be looking in on R#1 every hour to make sure R#1 was not falling or hanging from the bed, still had R#1 pamper on, and not trying to fall from R#1 wheelchair. R#1 would sleep during the day and slump over R#1 wheelchair because R#1 did not sleep during the night. Interviews conducted R#1 & R#3, could not communicate with LPA, R#1 was not able to communicate verbally and R#3, was not available for interview. R#2, communicated that R#2 has no issues with the facility. LPA reviewed R#1 - Physician’s report dated 10/03/22, it stated that R#1, needed basic assistance for bathing, eating, and help with changing clothes and diapers. The physician’s report also indicated that there was no sun downing or any other behavior which needed a higher level of care. Skilled nursing documents dated 10/03/22, showed that R#1 did have a UTI when R#1 was admitted to the facility. R#1 was admitted to the hospital on 10/17/22 and never returned to the facility per family member decision, R#1 was not illegally evicted. The interviews and records review did not concur with the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated An exit interview was conducted with Violetta Khalilova, Care giver and a hard copy of report was provided.

Citations

No citations recorded on this visit

The inspector found no violations of California child care regulations during this visit.

FAQ · About this visit

Common questions about this visit

What happened during the March 9, 2023 inspection of BETTER LIVING & CARE II?

This was a complaint inspection of BETTER LIVING & CARE II on March 9, 2023. The inspection found no deficiencies and no citations were issued.

Were any citations issued to BETTER LIVING & CARE II on March 9, 2023?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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