Office review·September 17, 2025

A Non-Compliance Conference meeting was held at the Monterey Park Adult and Senior Care Licensing Office. Regional Manager Tony Vasallo, Licensing Program Manager Lisa Hicks, and Licensing Program Analyst Noemi Galarza, and Licensing Program Analyst Kimberly Ramirez met with JAF Home Care Co. licensee Ana Duenas. The purpose of the meeting was to discuss numerous Type A and Type B citations issued within the last several years [April 2022 to present]. Concerns include inappropriate care and supervision, physical plant issues, record keeping, and medication management. Discussion: Twelve (13) Type A citations between April 2022 - to present. Twenty-eight (28) Type B citations between April 2022 - to present. Medication mismanagement of Dementia resident(s). Record keeping of staff file documents and resident documents that were missing and/or disorganized. No staff training for the years 2023- 2025. Physical Plant concerns cleanliness, repair, and safety. Plan of Operation changes i.e. staff living in the garage and in the resident room. Licensee was provided with a copy of the Non-Compliance Conference Summary, and at this time did not express interest in the CCLD Technical Support Program (TSP). Exit interview was conducted with Licensee Ana Duenas. A copy of this report and appeal rights were issued.