Complaint·December 1, 2023

LPA conducted an interviews with Five (5) out of Fifty-Nie (59) residents. LPA conducted an interviews with Five (5) out of Thirty-Four (34) staff. Four (4) out of Thirty-Four (34) residents expressed that they had no knowledge of a notice of eviction. Five (5) out of Thirty-Four (34) staff expressed no knowledge of illegally eviction. Four (4) out of Thirty-Four (34) residents expressed that they heard of one person moving out of the facility for unknown reason and had no knowledge of 30 day of eviction notice being given to said person. LPA conducted an interview with Five (5) out of Thirty-Four (34) staff who expressed that the facility following a code of conduct that all resident in care have signed when admitted to the facility. Per LPA interviews Five (5) out of Thirty-Four (34) staff expressed that at no time did any staff remove any resident in care. Five (5) out of Thirty-Four (34) staff expressed that at no time did any staff tell or suggest that resident must leave the facility. One (1) out of Thirty-Four (34) staff interviewed stated that there is an “Eviction process” that is specified in Admission Agreement and signed by the resident in Admission process Agreement section #19 Condition for Eviction. One (1) out of Thirty-Four (34) staff interviewed stated that the facility follows policies. One (1) out of Thirty-Four (34) staff interviewed stated there is an interdisciplinary plan of care (IDT) policy which is a SNF policy, not a RCFE policy. Per LPA record reviewed and interviews S#1 and S#2 the purpose of the Interdisciplinary Team is to develop and maintain an interdisciplinary plan of care that meets the individual of any changing needs of the Resident in the Skilled Nursing Facility. One (1) out of Thirty-Four (34) staff interviewed noted that the IDT (Interdisciplinary Team) meets about the following: A. New Admissions: within 14 days from the date of admission; B. Quarterly: within 90 days from the last assessment per MDS schedule; C. Significant Change: within 14 days from when the change was first identified (Reference: Resident; D. Post Fall: within 7 days from the date of any fall (Reference: Accident Prevention policy); and E. Physical Restraints: prior to utilization unless urgent or emergent situation etc. LPA further confirmed based on records reviewed that the facility follows processes which resident(s) have the right to refuse: to select among treatment options be instituted. Per LPA record reviewed the IDT when encouraged by Residents, ask for surrogates and representatives to participate in care planning, including encouraging them to visit the care planning conferences. Per LPA record reviewed Veteran Homes of California Administration which follow the Level of Care Criteria for Residential Care for the Elderly (RCFE) (i.e., 4639 v.1). Continued 9099-C Based on the record review and interviews, the facility followed Title 22, Division 6, Chapter 8, Article 04, Operating Requirements, 87224 Eviction Procedures. Therefore, there has been no violation of California Code of Regulations, Title 22, Division 6, and Chapter 8, and no deficiencies are being cited. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to Teresa Starks, Administrator.