Complaint·July 26, 2021

Allegation: Resident wasn’t provided medical care in a timely manner It is alleged that Resident wasn’t provided medical care in a timely manner. On 07/13/2021 LPA Calderon interviewed witness for the complaint and confirmed R1 had an rash on the chest area and believes R1 has scabies, and witness has taken R1 to see a dermatologist and will have test results within 2 weeks. On 07/22/2021 LPA Calderon interviewed S1 who confirms R1 does have a rash on the chest area and when they were made aware of the rash by his caregivers, they treated the rash with ointment for rash and scabies. S1 confirms this was done quickly and they informed R1 family by phone. On 07/22/2021 LPA Calderon interviewed S2-S6 and all confirm that medical care was given to R1 on time and when the rash first showed up on R1 chest. On 07/22/2021 LPA Calderon interviewed R1-R3 all have some cognitive issues/dementia and they were unable to answer LPAs questions fully. All were able to communicate they are happy living in the facility. On 07/23/2021 LPA Calderon received and reviewed facility paperwork: Physician's report which indicated R1 primary diagnosis is dementia. Cleaning schedule 2021, extensive cleaning schedule for facility, Reviewed Orkin paperwork, service 7/22/2021 inspected for bugs none were found, treated new room 290 to confirm no bugs and no scabies found. On 07/23/2021 interviewed facility doctor and confirmed R1 had a rash, unclear at this time if scabies or not, but R1 was treated when rash was first noticed by caregivers. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted with Administrator Brad DeHaan, and a hard copy was provided.