Complaint·February 23, 2022

Allegation: Facility is not following COVID protocol . It is alleged that the Facility is not following COVID protocol. On 01/12/2022 LPA Calderon interviewed S1-S4 who stated that staff does clean and disinfect all common areas and that all residents and staff wear mask and follow DPH and DSS guide lines regarding Covid-19. On 02/23/2022 LPA Calderon interviewed R1-10 who all state that the facility is cleaned daily, and all staff and residents must wear masks while inside the facility. On 02/23/2022 LPA Calderon interviewed W1 who states that the facility does not supply clean masks to staff but can state that the facility is cleaned daily. W1 also suggest that the facility does not pay for overtime due to Covid-19. On 02/23/2022 LPA Calderon reviewed the cleaning documents and the facility common areas and rooms are done daily. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. A telephonic exit interview was conducted with Administrator Reggie Jones, and a hard copy was provided by hand for the facility records