Complaint·November 17, 2023

It is being alleged that staff are not properly addressing scabies at facility. On 11/17/23 LPA Villegas interviewed D1, who denied the allegation above. Per D1, there were 2 residents a few weeks ago but treatment has been completed and the public health department was notified. On 11/17/23 LPA Villegas interviewed R1-R10 regarding the allegation above, 10 of 10 residents interviewed denied the allegation above. On 11/17/23 LPA Villegas interviewed S1-S11 regarding the allegation above, 10 of the 11 staff interviewed denied the allegation above, 1 of the 11 staff interviewed corroborated the allegation and indicated that the facility failed to properly address scabies case. On 11/14/23 LPA reached out to Long Beach Department of Public Health and confirmed facility reported scabies and followed the recommended treatment plan. Although the allegation may have happened or is valid there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated. Exit interview conducted with Resident Care Director Sidonia Cordis, and a copy of this report was provided.