Complaint·March 1, 2024

It is being alleged that facility staff failed to dispense medication to residents while on quarantine for covid. On 03/01/24 LPA interviewed ED regarding the allegation above, ED denied the allegation above. Per ED, med techs administered medications in the room the residents were quarantined in while wearing full PPE. On 03/01/24 LPA interviewed S1-S7 regarding the allegation above, 7 of 7 staff interviewed denied the allegation above reporting med techs would administer medications in the quarantine room while wearing PPE. S1-S7 reported quarantine residents were checked on every two hours, however, residents were asked to use their call button when they needed any assistance. On 03/01/24 LPA interviewed R1-R9 regarding the allegation above, 8 of the 9 residents interviewed denied the allegation above stating medication was administered daily. 1 of the 9 residents interviewed reported never having covid. On 03/01/24 LPA conducted review of MAR for R10-R11 and did not observe any discrepancies. Allegation: Facility staff are not providing meals for resident. It is being alleged that the facility failed to provide residents with dinner while on quarantine for covid. On 03/01/24 LPA interviewed ED regarding the allegation above, ED denied the allegation above. Per ED, when a resident test positive for covid the resident is placed on the kitchens meal tray lists and kitchen staff will deliver the meal to residents door and caregivers will then provide the meal directly to the residents on quarantine. On 03/01/24 LPA interviewed S1-S7 regarding the allegation above, 7 of 7 staff interviewed denied the allegation above reporting that kitchen staff will bring residents tray to room door and the caregivers in full PPE will provide the tray directly to the residents. If a covid positive resident requires assistance with feeding, caregiver will assist in full PPE and discard PPE once feeding is completed. On 03/01/24 LPA interviewed R1-R9 regarding the allegation above, 8 of the 9 residents interviewed denied the allegation above stating 3 meals a day were provided in their quarentine bedrooms. 1 of the 9 residents interviewed reported never having covid or was placed in quarantine, however reports receiving 3 meals everyday. On 03/01/24 LPA reviewed facility menu and observed a variety of meals listed, LPA also observed lunch pass and observed residents being accommodated with different food options upon request. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is Unsubstantiated. Exit interview conducted with Executive Director Janie Acosta, and a copy of this report was provided.