Complaint·April 22, 2026

The investigation revealed the following: Allegation: Staff did not assist resident with dressing It is being reported that resident was not assisted with getting dressed. Resident was admitted to this facility 4/8/26. Per review of Admission Resident Assessment dated, 4/8/26, R1 was assessed as Independent, and self-care for level of assistance with dressing and grooming. LPA also observed the Service Plan for R1 dated 4/8/26 indicating resident as, Independent, self-care for both dressing and grooming. During interviews on 4/22/26, LPA Felisa Shirley spoke with a family member, W1. W1 stated she’d been contacted for a care plan meeting regarding R1. W1 stated that R1 was reassessed and R1 was reclassified as requiring complete, hands-on assistance with dressing and grooming. LPA Shirley reviewed new Service Plan for R1 dated 4/21/26. Service plan indicated that R1 requires full assistance with dressing in the morning and full assistance with undressing at bedtime. LPA interviewed staff 1 – staff 5 (S-1 – S-5). Of those interviewed 5 out of 5 denied the allegation. LPA interviewed resident 1 – resident 10 (R1 – R10). Of those who interviewed 10 out of 10 denied the allegation. Based on information gathered, LPA did not find sufficient evidence to support the allegation “Staff did not assist resident with dressing,” therefore, the allegation is unsubstantiated. No deficiencies were cited for these allegations. An exit interview was conducted and a copy of this report was provided to the Executive Director, Suzette Johnson.