Skip to main content

Inspection visit

complaint

HEIGHTS SENIOR CARE, THELicense 197608079
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Two (2) out of five (5) residents interviewed could not corroborate the allegation. Three (3) out of five (5) residents was attempted but failed to conduct interview. LPA interviewed R1’s representative (RR). RR could not corroborate the allegation. All two (2) staff interviewed denied the allegation. Per record reviews, it revealed residents’ prescribed medication was administered as prescribed. Per incident report and facility notes dated 12/13/23, R1 did not come with the claimed prescribed medication upon arrival at the facility after discharged from the hospital. R1 was sent back to the same hospital in about 2 hours after discharged on the same day. Therefore, staff could not administer R1's medication since R1 did not come to the facility with the claimed prescribed medication. Due to the short period of staying (~2 hours), administrator did not have sufficient time to obtain R1’s medication from R1’s pharmacy. Thus, there was not preponderance of evidence to show staff did not administer prescribed medication to the resident. Regarding the allegation of facility illegally evicted a resident in care , it was alleged that facility refused to accept the resident#1 (R1) back into the facility after discharged from hospital. Two (2) out of five (5) residents interviewed could not corroborate the allegation. Three (3) out of five (5) residents was attempted but failed to conduct interview. All two (2) staff interviewed denied the allegation. LPA interviewed R1’s representative (RR). RR stated RR chose to relocate R1 to a better placement for R1’s level of care. As a result, R1 was not returning to the facility. Therefore, facility did not illegally evicted resident in care. Although the allegation may have happened or is valid, there is not preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. No deficiencies are being cited according to California Code of Regulations, Title 22, Division 6, Chapter 8. An exit interview was conducted with Administrator. A hard copy of this report was provided.

Citations

No citations recorded on this visit

The inspector found no violations of California child care regulations during this visit.

FAQ · About this visit

Common questions about this visit

What happened during the December 19, 2023 inspection of HEIGHTS SENIOR CARE, THE?

This was a complaint inspection of HEIGHTS SENIOR CARE, THE on December 19, 2023. The inspection found no deficiencies and no citations were issued.

Were any citations issued to HEIGHTS SENIOR CARE, THE on December 19, 2023?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.