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Inspection visit

Routine inspection

HEIGHTS SENIOR CARE, THELicense 1976080791 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Cynthia Chan conducted the unannounced annual inspection. LPA met with the administrator, Sayda Naz Hai, and explained the purpose of the visit. The facility is licensed for six (6) residents, ages 60 and over, of which five (5) may be non-ambulatory and one (1) bedridden. There is a hospice waiver approved for (3) residents. LPA inspected the facility using the Compliance and Regulatory Enforcement (CARE) tools. The facility has 4 bedrooms (3 resident shared bedrooms, 1 staff room), 2 bathrooms, 2 living rooms, dining room, kitchen, and attached garage. No swimming pool on the premises and no items obstructing the walkways. Smoke detectors are interconnected and carbon monoxide detectors in the hallways. LPA observed sufficient food supplies of perishable and nonperishable. Knives and cleaning solutions are locked and inaccessible to the residents. The hot water temperature is measured within the required range of 105-120 degrees F. Staff are continuing to clean and disinfect throughout the day. LPA reviewed (3) personnel files. Administrator's certificate expires on 4/14/26. Staff are fingerprint cleared and associated to the facility. LPA issued a technical violation on staff training. LPA reviewed six (6) resident files. Files have the medical assessment, TB test results, and Needs/Services Plan. LPA reviewed medications and five (5) out of the (6) residents have medication discrepancies. The current Emergency Disaster Plan is posted and fire drills are conducted. LPA issued a technical violation to ensure that the drills are varied and properly documented. A deficiency and technical violations are issued today. An exit interview was held and a copy of this report, along with appeal rights, was given to the administrator.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Assist residents with self-administered medication

    Based on record review, the licensee did not comply with the section cited above in 5 out of 6 persons which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 13, 2026 inspection of HEIGHTS SENIOR CARE, THE?

This was an inspection of HEIGHTS SENIOR CARE, THE on February 13, 2026. 1 citation were issued: 1 Type A (serious).

Were any citations issued to HEIGHTS SENIOR CARE, THE on February 13, 2026?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Based on record review, the licensee did not comply with the section cited above in 5 out of 6 persons which poses an im..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.