complaint·August 9, 2024

Regarding the allegation “Staff did not safeguard resident’s personal belongings”, it was alleged some of R1’s belongings were not transferred to their current residence. Interview with R1 revealed they were missing a dresser, a monitor, a blanket, shirts, compression socks, sodas, waters, and a wheelchair. Record review of R1’s personal property sheet from 09/10/2021 revealed they listed compression socks, shirts, a monitor, and a blanket on their property sheet upon admission. Another personal property sheet from 08/07/23 revealed a t-shirt, blanket, and computer screen were provided by the facility upon discharge. Interview with the administrator revealed S4 is responsible for transferring resident belongings upon leaving. Interview with S4 revealed the SNF had limited space, so about half of R1’s belongings were boxed up and sent to the SNF. S4 said some time later, they boxed up the rest of R1’s belongings and sent them to their current residence. S4 also stated that the wheelchair was not R1’s but was loaned from the facility. The SNF social worker confirmed that the SNF had limited space for belongings, but they did not recall what belongings R1 had at the SNF. S5, who works at R1’s current residence, stated they were in charge of resident belongings and new admissions. S5 had no recollection of R1’s belongings transferred during intake. Interviews with S2 and S3 revealed that they remembered R1’s belongings getting boxed up and driven to their new facility. S2 also recalled that two employees from R1’s SNF came to pick up some of R1’s belongings around June 2023. Based on interviews and record reviews, the facility properly safeguarded R1’s belongings and sent them to R1’s SNF and new residence. Therefore, the allegation is UNSUBSTANTIATED at this time. No immediate health and safety risks were observed during this visit. Exit interview conducted. Copy of report provided.