complaint·May 10, 2021

Continued from 9099 I nformation gathered through interviews with (13) residents and (9) staff revealed that only Resident 1 (R1) and Resident 2 (R2) have been involved in verbal altercations since 2/23/2021. During that period, R1 and R2 had rooms next to each other. As of 3/25/2021, both residents have since been relocated to rooms away from each other. Interviews with residents also revealed that most believed staff handled the altercations properly and without violating any resident’s personal rights. Additionally since the relocation of R1 and R2 , most residents have not witnessed any verbal altercations between R1 and R2 or any other residents. Based on the information gathered during this and previous visits, the department does not have sufficient evidence to determine that facility staff do not prevent residents from engaging in verbal altercations. Therefore the above allegation is UNSUBSTANTIATED at this time. Exit interview conducted/ A copy of report provided via e-mail for signature.