complaint·July 6, 2021

(Continued from 9099) In regards to the allegation that staff are not assisting residents with showers timely due to lack of staff, LPAs interview with (13) residents revealed that most residents did not have any existing or immediate concerns with timeliness of showers. Based on the information gathered during this and previous visits, the department does not have sufficient evidence to determine that staff are not assisting residents with showers timely due to lack of staff. Therefore, the above allegation is UNSUBSTANTIATED at this time. In regards to the allegation that staff are not cleaning residents room due to lack of staff. LPA interview with (13) residents revealed that most residents did not express any concerns with their room not being cleaned due to lack of staff. During the course of the investigation LPA did observe staff cleaning resident bedrooms on multiple occasions. Based on the information gathered during this and previous visits, the department does not have sufficient evidence to determine that Staff are not cleaning residents rooms due to lack of staff. Therefore, the above allegation is UNSUBSTANTIATED at this time. In regards to staff are not administering medications timely due to lack of staffing, LPAs interview with (13) residents revealed that each resident has received their medication in a timely manner. LPA records review of (6) resident medication logs revealed that medications are observed to be maintained timely and are filled out monthly. Based on information gathered during this and previous visits, the department does not have sufficient evidence to determine that staff are not administering medications timely due to a lack of staffing. Therefore, the above allegation is UNSUBSTANTIATED at this time. Exit interview conducted , copy of report issued and sent via email.