complaint·January 3, 2024

On 08/29/2023, from 10:00am to 12:10pm, Licensing Program Analyst (LPA) Sandra Urena conducted an initial visit to investigate the allegation listed above. LPA Urena met with administrator Lori McKay and explained the reason for the visit. The LPA requested records pertinent to the investigation at 10:00am and interviewed the administrator between 10:30am and 11:40am. The LPA determined further investigation was needed prior to issuing the findings. On 08/30/2023, from approximately 11:20am to 2:15pm, Investigator Real conducted interviews with R1 and S1; on 09/05/2023, from approximately 3:10pm to 4:30pm, with facility residents, and on 09/12/2023, at approximately 6:20pm, with the reporting party. The interviews revealed that R1 did not disclose any sexual abuse; however, R1 reported S1 did not wear gloves while assisting R1 in the shower. S1 denied the allegation and reported they always wear gloves while showering residents. The residents who were interviewed reported all the facility employees wear gloves (S1 included) when assisting them in the shower. The reporting party advised that R1 disclosed that S1 did not wear gloves while assisting R1 in the shower but did not disclose any sexual abuse by S1. The information obtained during the investigation revealed there was insufficient evidence to support the allegation occurred. Therefore, the Department has determined the allegation “Sexual Abuse – Resident was inappropriately touched in a sexual manner by staff” is deemed Unsubstantiated at this time. Exit interview was conducted, a copy of the report was issued.