Complaint·September 14, 2021

(continued from LIC 9099) Regarding the allegation that Resident had lost a lot of weight due to neglect, LPA record review revealed that R1 had a terminal illness and continuously declining and unable to eat properly due to the illness. LPA's interview with the administrator and staff at 12:20 PM also revealed that R1's food are pureed due to R1's illness but sometimes refused the facility food. The facility however, was able to obtain for R1 to have a liquid supplement (Ensure) that R1 took regularly. Regarding the allegation that Staff leaves resident in soaking wet clothing for extended period of time, LPA's interview with R2 revealed that R1's diaper was being changed regularly by the staff. LPA's interview with the care staff however, revealed that R1 always removed and sometime refused to wear R1's pull up diaper as R1 would like to be naked all day. Regarding the allegation that Staff failed to seek medical attention for resident in a timely manner, LPA record review revealed that R1's case manager was the one arranging for medical transportation for R1 to continue medical treatment but R1 refused to go multiple times. Further record review also revealed that the facility agreed to plan and arrange R1's medical and dental transportation and record shows that the facility did, but whenever R1 was about to be taken to the medical appointment, R1 refused. Moreover, dental appointment was not recommended by R1's doctor to be done as it might not able to heal due to R1's medical condition and additionally, LPA's interview with the administrator also revealed that R1 refused to have the dental procedure be done to R1. Based on the information gathered during this and prior visit, the allegations are deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.