Complaint·November 18, 2021

Licensing Program Analyst (LPA) Pitz conducted an unannounced visit on this day in response to the above allegation. As part of this investigation LPA conducted a virtual visit on 7/28/2020 and interviewed the facilty administrator, Resident 1's (R1's) roommate and caseworker; conducted a visit on 11/18/2021 and interviewed the administrator, two staff members, and 7 residents at 12:45pm. Allegation #1, that "Facility staff hit resident in care," has been unsubstantiated based on the interviews conducted. LPA did not receive any supporting evidence from the complainant to support the allegation, and none of the 3/3 staff, 1/1 witness, or 8/8 residents interviewed between 7/28/2020 and 11/18/2021 corroborated the allegation. Report reviewed, signed and delivered. Exit interview conducted, no deficienices cited.