Complaint·October 7, 2022

U pon record review of Dewey Pest Control Co. Quality Assurance Report the facility receives a monthly service to control general pest inside and around the perimeter of the building and other pest as identified. Based on LPAs interviews, observation, and record review, there is not enough evidence to support the allegation, therefore the allegation is UNSUBSTANTIATED. #2. Facility Food is not healthy. It is alleged that the food is horrible and not healthy. To investigate the above allegation LPA interviewed seven (07) residents on 11/23/2021 between 11:19 – 11:35am and 07/25/2022 between 11:42am - 2:46pm. Five (05) out of (07) residents had lunch at the facility the day of the investigation, and stated “the food was good”, had no complaints regarding the food, and that the food provided was healthy. LPA observed lunch served the day of the investigation to be of quantity, quality, and observed no complaints during lunch. Upon record review of the Monthly Food Service Inspection Report conducted by a dietician, confirmed the food is well accepted by residents, portion control followed, and substitutions or replacements are offered and appropriate. Based on LPAs interviews, observation, and record review, there is not enough evidence to support the allegation, therefore the allegation is UNSUBSTANTIATED. #3. Facility did not provide incidental medical care to resident. It is alleged that a resident had bites on them. To investigate the above allegation interviews with six (06) out of seven (07) residents revealed they have not been bitten by any bugs or pest. Interviews with staff confirmed no one has complained about any bites or bugs in their room or on their persons. During the investigation LPA inspected nine (09) random rooms on the first and second floor and did not observe any bugs or pest. Based on LPAs interviews, observation, there is not enough evidence to support the allegation, therefore the allegation is UNSUBSTANTIATED. No deficiencies cited, Exit interview conducted, Copy of report and appeal rights issued.