Complaint·November 4, 2025

Allegation: Staff did not ensure the facility grounds are kept clean. The allegation alleges that the facility dumps trash around the house, and they pile the garbage five feet over the trash can. When LPA arrived at the facility, staff were observed cleaning the kitchen counters and mopping the floors. During the plant inspection, LPA observed the front yard was clean and maintained. LPA did not observe any unused appliances or furniture in the front. In the backyard, LPA observed the patio with a table and chairs, and all walkways were clean, clear, and free of obstructions, debris, and hazards. LPA observed behind the garage two (2) dressers, four (4) chairs, a washer, and refrigerator that are being stored there from a closed facility. During an interview with the Administrator (S1), stated they are moving the furniture and appliances out of the closed facility and plan on using them at the other facilities. The items stored behind the garage are not visible from the street and do not interfere with the residents’ accessibility to the backyard. LPA received and reviewed Large Item Pick Up, for the city, Guidelines and Instructions that states items cannot be placed on private property, the items should be placed where the recycling is picked up, and items can be placed out 12 hours before pickup is scheduled. During interviews with Staff S1-S4, were asked how often the outside is cleaned and picked up, four (4) out of four (4) stated a gardener comes every other week to cut the grass and staff pick up the yard if they see something while watering the plants. Additionally, Staff S1-S4 were asked if they had furniture or appliances in the front, four (4) out of four (4) stated they had a Large Item Pick Up a few weeks ago. During interviews with Residents R1-R4, were asked if the staff keep the front and back yard clean, four (4) out of four (4) stated yes, it is kept clean. During the course of the investigation, LPA was unable to find evidence to support the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated . LPA did not observe or cite any deficiencies. An exit interview was conducted with conducted with Caregiver, Ja Feliciano, and a copy of this report was provided.