complaint·July 1, 2021

Residents expressed that areas are open to all residents to use. One of the residents was a resident who smokes. Resident stated that resident uses the patio area at least eight times a day to smoke. Three residents stated that they don’t use the patio area too often, but use the dining room area. Based on the investigation, there is insufficient evidence to support the claim that Residents are not allowed access to common areas of facility.Therefore, this allegation is deemed Unsubstantiated at this time. Regarding the allegation: Staff do not provide activities for the residents. At 2:00 pm LPA interviewed Activities Director. Activities Director provided two Activity Calendars for the months of May and June 2021. Calendars provide information about daily activities such as Socials, Bingo, Monthly Birthday Celebrations, Outings, etc. Additionally, Activities Director provided Resident’s Activity Participation logs for five residents for the months of May and June 2021. Three residents were interviewed about the activities provided by the facility. The residents expressed that in the past they used to have many activities, but they stopped during the COVID outbreak. The activities have begun again, but not as many as before. Residents spoke about the Mother’s Day celebration, and birthday celebrations. They talked about having live music and outings to the park, playing bingo and cards. Based on the investigation, there is insufficient evidence to support the claim that the facility does not provide activities for the residents. Therefore, this allegation is deemed Unsubstantiated at this time. Regarding the allegation: Staff are not preventing residents from intimidating other residents. LPA interviewed four residents in connection to this allegation. The residents interviewed stated that they have not felt intimidated by other residents, however if they did, they would bring it up to the Administrator. The residents expressed they feel comfortable attending activities. At 1:00 PM a Residents Council meeting took place in the dining room area. The Administrator, and the Activities Director were present. The meeting was to address the food complaints by residents. About 12 residents present during this meeting. Based on the investigation, there is insufficient evidence to support that staff are not preventing residents from intimidating other residents. Therefore, this allegation is deemed Unsubstantiated at this time. No deficiencies were cited at this time. Exit interview conducted. Signatures obtained. A copy of report was issued via email.