complaint·June 13, 2023

Interview with Resident #1 (R1), beginning at 01:37 p.m. revealed that the top drawer in their room is infested with roaches. Additionally, R1 mentioned there was an incident where a cockroach was crawling on R1 while asleep. During R1 interview, LPA Ascencio received permission from R1 to open top drawer of R1’s dresser. LPA Ascencio observed one (1) cockroach in the corner of the drawer. Upon moving a folder paper in the drawer, an additional 4 – 7 cockroaches were observed. That same day, interview with Maintenance Director (MD) at 2:15 p.m. revealed a pest company come in two (2) times a month to fumigate the facility. When we find any pest activity, the pest company comes in and fumigates the room and the following two (2) adjacent rooms to stop the spread. I made the pest company aware of pest activity that LPA found and will have them treat the rooms the next day. Thus, based on observation and interviews, the allegation of the facility has bed bugs/roaches is deemed substantiated at this time. 1 citation was issued during today’s visit. Pursuant to Title 22 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D). Exit interview conducted and copy of the report and appeal rights provided to Staff Ulka.