Complaint·April 7, 2022

Regarding Allegation #1 : this investigation revealed that there was no report made to the facility by one of the residents nor one of the resident's responsible person(s) regarding stolen property (ring) from a resident; as reported by the Reporting Party. Reporting Party stated that it was hearsay that she was informed of the incident by former Staff #2 (FS2: Marquisha Jeter) that former Staff #1 (FS1: Morgana Jeter, Caregiver) told her (FS2) that she (FS1) had stolen property (ring) from a resident at the facility. ED/A1 Arp confirmed (via landline) that no incident had been reported to facility staff of stolen property (ring) by a staff member from one of the facility's resident(s). ED/A1 Arp confirmed that the facility has their " Theft and Loss " Program posted in the facility. LPA/RA Ceniceros toured the facility together with Staff #1 and observed the posted "Theft and Loss " Program (photo). LPA/RA Ceniceros interviewed five (5) facility staff members (S1-S5); and, the majority had not heard or received a report from a facility resident(s) of stolen property (ring) from the resident(s) possession. LPA/RA Ceniceros interviewed five (5) residents (R1-R5) who reported that they had not had personal property (ring) stolen from their possession by a facility staff member. Based on interviews, observations, evidence gathered, information and documentation obtained and reviewed, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation of PERSONAL RIGHTS: Staff stole resident's belongings is found to be UNSUBSTANTIATED. An exit interview was conducted and copy of the Complaint Report was provided to Staff #1 Director of Resident Care Services, Ann Margaret Zavela; as the Executive Director/Administrator (James Arp) was unavailable at the time of this visit.