Follow-up on corrections·December 23, 2024

Licensing Program Analyst (LPA) Bennette Pena conducted an unannounced Case Management Deficiencies to investigate the incident anonymously reported to Licensing on 12/16/2024 of a resident in the facility who is a hoarder. As a result of the hoarding, the facility currently has an infestation of roaches. LPA met with the Administrator, Ian Baker and explained the purpose of the visit. During the visit, LPA obtained copies of the staff and resident rosters, house rules and requested copies of the pest control service reports/invoices. LPA interviewed the Administrator and attempted to interview Resident #1 (R1) who has limited verbal and hearing skills and was unsuccessful. Per information obtained from the interview, R1 did not want his room to be cleaned by staff and becomes aggressive to staff when they attempt to clean his room. Administrator indicated that he has expressed their concern about R1's hoarding to the Regional Center during their regular meetings. On 12/12/2024, Administrator stated that he reported the hoarding and roach incident to the Regional Center again. Administrator scheduled a pest control service and the exterminator came to spray R1's room on 12/14/2024. At 9:40am, LPA conducted a tour of the facility's common areas and R1's room and observed dead roaches in the bedroom and bathroom (photos available). Based on LPA’s observations, interviews, and record reviews, the alleged incident occurred at this time. Deficiency is cited on LIC 809D. Exit interview, a copy of this report and Appeals Rights were provided to Ian Baker, Administrator.