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Inspection visit

complaint

VICTOR ROYALE, LLCLicense 197608401
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

In regards to the allegation: "Staff allow residents to smoke inside the facility." On 12/15/21 Administrator was interviewed and denied the allegation. On 12/15/2021, S1-S5 were interviewed, (3) out of (5) staff denied the allegation and stated they would tell the Administrator if they were to see a resident smoking in their room. On 12/15/2021 R1-R5 were interviewed, (4) out of (5) residents stated they do not smoke in their room, have never seen anyone smoke in their room and that they are aware of house rules stating they cannot smoke in their room. In regards to the allegation: "Resident pushed by another resident": On 12/15/21 LPA interviewed Staff and Resident who were present during the time of incident and were not able to corroborate Resident pushed by another Resident. R1-R5 were interviewed on 12/15/2021. (3) out of (5) residents stated they have been pushed before, but staff do their best to separate residents who don't get along and mitigate future altercations. (5) out of (5) staff stated they do their best to separate residents who don't get along and mitigate future altercations. In regards to the allegation: "Resident was not accorded a healthful accommodation" On 12/22/21 LPA interviewed Administrator. Administrator denied the allegation and stated a sink was installed in the patio area adjacent to the restroom area for the purpose of washing your hands after using the restroom. On 12/22/2021 LPA interviewed R1-R5, (5) out of (5) residents have their own restroom to use and stated they only use the restroom in the main facility for emergency purposes only. (4) out of (5) residents stated washing their hands in the sink located in the patio area is acceptable. Based on LPA's interviews, the investigation revealed: Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted with Peter Babaian and a copy of this report and appeal rights provided.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    87303 Maintenance and Operation (a)The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: On 12/15/2021 LPA observed white picket fence on side of facility, adjacent to a walkway, with detached pieces of fence and broken pieces of fencewooden fence on side of facility, adjacent to a walkway, with broken pieces of wooden fence, a wooden bench located in the back yard area with back support detached on one side, a wooden bench located in the back yard area with metal support in disrepair. window on door leading to back area with cracks in glass, utility door on side of facility, adjacent to walkway and wooden fence, off door hinge, water pipe on side of facility building, with a missing screw to secure water pipe in place, bathroom fixture in room 1 of cottage 1511 in disrepair, missing base and bar of towel rack, door of room 1 in cottage 1511 with a crack, missing bathroom tile inside shower of shared bathroom in cottage 1511, wall in room 4 of cottage 1511 with a crack, window in room 3 of cottage 1511 with a crack. window of shower area with mold Based on observation, interview, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to persons in care.

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  • 87303(c)Type B

    87303 Maintenance and Operation (c) All window screens shall be clean and maintained in good repair. This requirement is not met as evidenced by: On 12/15/21 LPA observed window screen in room 3 of cottage 1511 in disrepair and bent out of shape, window screen in bathroom of room 1 of cottage 1515 with a tear window screen in room 6 of cottage 1515 with a tear, window screens in main facility in rooms 6,8,15,16,19,23, 29, 27, and bathroom window in room 2 with tears in screen. Based on observation, interview, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87307(d)(2)Type A

    87307 Personal Accommodations and Services (d)The following space and safety provisions shall apply to all facilities:(2) The premises shall be maintained in a state of good repair and shall provide a safe and healthful environment. On 12/15/21 LPA observed open paint cans outside of cottage 1511 closed paint cans in patio common area by vending machines, which poses an immediate Health and Safety risk to persons in care

  • 87307(d)(6)Type A

    87307 Personal Accommodations and Services (d)The following space and safety provisions shall apply to all facilities:(6)All outdoor and indoor passageways and stairways shall be kept free of obstruction.This requirement is not met as evidenced by On 12/15/21 LPA observed planks of wood, metal chair, plastic chair, concrete, dry wall, plastic bucket and plastic boxes blocking walkway on side of facility, bags of sand blocking walkway to patio area, which poses an immediate Health and Safety risk to persons in care.

  • 87468.1(a)(2)Type A

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities ...personal rights:(2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: On 12/15/2021 LPA observed no screenings of COVID-19 for temperature or symptoms were done for visitors of the facility. Based on observation and interview, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 22, 2021 inspection of VICTOR ROYALE, LLC?

This was a complaint inspection of VICTOR ROYALE, LLC on December 22, 2021. The inspection found no deficiencies and no citations were issued.

Were any citations issued to VICTOR ROYALE, LLC on December 22, 2021?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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