complaint·March 2, 2022

Licensing Program Analyst (LPA) Trueman conducted a complaint visit to investigate the allegation listed above. LPA met with Administrator, Peter Babaian and explained the reason for the visit. The kitchen was toured at 12:45 PM along with Assistant Administrator Alice Mazarian and the menu for 2/27 to 3/5 was posted and a sufficient supply of perishables and non-perishables were observed. Reception desk was toured and included a binder containing menus. From 12:30 PM to 1:15 PM Staff S1- S4 were interviewed. From 1:10 PM to 1:30 PM Resident R 1 was interviewed telephonically. In regards to the allegation Facility is not keeping copies of the last 30 days of menus,during tour LPA observed a binder containing menus from 1/30 to 3/5. Staff interviewed stated binder is always kept with 6 weeks of past menus available for review and menu for current week is posted by dining room. Resident 1 stated that he wants to review past 30 days of menus and if there are 6 weeks in binder that is good moving forward. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.