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Inspection visit

complaint

VICTOR ROYALE, LLCLicense 1976084011 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation: Staff member yells at residents. (4) ouf of (6) interviewed staff indicated they have either witnessed or have received reports in regards to S-4 yelling at residents. Facility Administrator indicated S-4 was given a written warning in regards to S-4's behavior (verbal abuse) and tardiness on April 27, 2022. (2) out of (6) interviewed staff indicated S-6 does not yell and is "just loud". (4) out of (5) interviewed residents indicated S-4 yells at residents. Staff and resident interviews corroborates this allegation. Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22 and Health and Safety Code. Exit interview conducted, a copy of Appeal Rights and a copy of this report was provided to Peter Babaian.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(1)Type B

    Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This standard is not met as evidence by: (4) ouf of (6) interviewed staff indicated they have either witnessed or have received reports in regards to S-6 yelling at residents. (4) out of (5) interviewed residents indicated S-6 yells at residents.

FAQ · About this visit

Common questions about this visit

What happened during the September 2, 2022 inspection of VICTOR ROYALE, LLC?

This was a complaint inspection of VICTOR ROYALE, LLC on September 2, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to VICTOR ROYALE, LLC on September 2, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall ha..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.