Follow-up·September 21, 2022

Licensing Program Analyst (LPA) Christine Wong conducted a unannounced case management visit in relation to complaint #28-AS-20220628163253. Upon arrival, LPA met with LVN Amy Smbapuni and explained the purpose of the visit. Shortly after, the administrator Peter Babaian arrived and assisted with the visit. On today's visit, LPA interviewed administrator, three staff and five residents and all residents report no staff ever hit or pushed any residents in the facility or they never witnessed any staff hit residents in the facility. All residents also indicated staff would never leave them alone in shower or during diaper change. Administrator also reported that there's no way staff would leave resident alone in shower or diaper changing. Administrator stated that he's always on top of these type of work behaviors and he would not allow these things happened in the facility. Administrator also reported he did realize the personnel conflicts between S1 and S2 and other coworkers too. Administrator did try his best to work with them but he cannot please every coworkers. And staff also have their own characters and thoughts. No deficiencies observed during the visit. Exit interview conducted and a copy of the report was provided to administrator Peter Babaian.