complaint·November 3, 2022

***This is an amended report*** Today's investigation revealed the following. In regards to the allegation facility staff did not clean up feces on floor of facility. It was alleged that in the cottages a resident appeared to be smearing feces and facility should be afforded safe, clean and comfortable accommodations. LPA toured with Alise Narzarian the cottage building, the hallways, common spaces and observed the facility was clean and sanitary. LPA Calderon interviewed staff and residents. 5 out of 5 staff who were interviewed stated the facility is cleaned every day. 4 of 5 staff interviewed denied the allegation and stated they were not aware of the incident stated in the allegation in regards to feces on the floor. S3 stated it was brought up to S3's attention that a resident mentioned that there was feces being smeared on the floor in the cottage building and S3 told housekeeping staff to see if cleaning is needed. S3 did not observe feces on the floor. LPA Calderon interviewed S4 and S5 both denied being aware of cleaning the feces and being aware of the incident. 5 out of 5 residents during interviews with LPA denied seeing feces on the floor. R3 stated a resident did tell R3 about the feces on the floor and when R3 looked in the area that the feces was allegedly at, R3 did not observe any feces on the floor. R1 stated seeing a resident on the floor which appeared to be smearing stuff on the floor but R1 was not sure what is was and if it was feces. R1 stated there was no odor. 5 out of 5 resident stated the facility is kept clean, and cleaning happens regularly. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were cited. A copy of this report will be emailed to Peter Babaian, signature will be on hard copy.