complaint·November 30, 2022

All 4 Staff heard about the incident the following day from other residents, but assumed it was reported to the Administrator. 3 out of 4 Staff stated that R-1 can be verbally aggressive towards staff and residents and had arguments with other residents. They said that the incidents involving R-1 were reported to the Administrator but not sure if anything was done about them. Administrator Babaian acknowledged that R-1 has difficulty getting along with some Staff and some residents. R-1 can be loud and verbal which may appear to be disruptive in the facility. He had spoken to R-1 about the tone of voice being used and given verbal warnings. No written warnings had been issued yet until the Administrator completes his investigation of this incident. LPA interviewed 6 residents today. R-1 denied getting aggressive or hitting R-2 sometime last week. R-2 reported that resident was hit in the face by R-1 last Thursday. 2 residents witnessed the incident and saw R-1 swinging at R-2 repeatedly, but was not sure if R-2 was hit in the face. They stated the staff on duty heard the commotion but did not intervene nor checked on the residents. Some of the staff and residents do not feel safe with R-1’s increase of aggressive behavior. Based on interviews conducted, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 and Chapter 8), are being cited on the attached LIC 9099D. An exit interview was conducted. The Plan of Corrections were reviewed and developed with the Administrator. A copy of this report and appeal rights were provided.