complaint·December 15, 2022

Regarding allegation- Facility staff locked resident out of facility. It is alleged that R1 was locked out of the facility in the patio area by S3 for a total of 5 minutes, while S3 mopped. In interviews conducted with S1-S2, it was stated they have no knowledge of the incident occurring, as it was not witnessed, nor reported. During the interview conducted with R1, R1 states the incident was not reported to staff as a complaint had already been filed with Licensing and R1 did not want to hinder the investigation that would later occur. When asked about the incident, S2 denied the allegation stating R1 is a problematic resident who reports false allegations and is trying to make S3 seem like a bad person. During interviews conducted with R1-R5, (4) of (5) residents denied witnessing the R1 being locked outside in the patio. (4) of (5) residents also denied witnessing S3 locking R1, or any other resident, out of the facility. LPA observed and inspected the sliding door that leads to the patio where R1 alleges to have been locked and tried to lock the door. LPA found that the lock on the door is difficult to close, after trying multiple times to lock it with one hand. LPA had to use 2 hands to position the door to where it would lock correctly. Based on LPA's interviews and observations, the investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies were cited during today's visit. An exit interview was conducted with Alise Nazarian and a copy of the report was provided.