complaint·March 16, 2023

(Cont. From 9099) Four (4) out of ten (10) staff reveal when meals are being served the food servers are monitoring the dining area. Interviews with five (5) out of (5) residents revealed that they have supervision in dining room and in common areas. Interview with R1 revealed that they sometimes see staff in the dining room but not always. R1 also revealed that even though they use a walker they are ambulatory and can balance with arms out to the side. Interview with Resident #2 (R2) they have not pushed or harmed R1. R2 states tapped R1 on arm to request room for their walker and then R1 lost balanced and fell as R1 does not use their walker all the time. R2 states they have Multiple Sclerosis (MS) and need to have room when using their seated walker. Physician’s reports reveal R1 has severe hip arthritis and poor balance directly related to their hip arthritis and R2 physicians report reveal R2 has MS. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED at this time.