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Inspection visit

complaint

VICTOR ROYALE, LLCLicense 1976084011 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Rosaura Valenzuela conducted an unannounced visit for the above noted allegation. LPA met with Administrator Peter Babaian and explained the reason for the visit. It was reported that staff did not ensure facility is insect free. On 10/12/2023 between 10:50AM and 11:30AM, staff interviews were initiated. Staff interviews revealed that when the administrator is present the entrance door and patio doors are left open. It is possible that flies enter the building. Between 11:30AM and 11:45AM, facility records were reviewed. Records revealed that a pest control company comes bi-monthly to the facility. Between 1:00PM and 1:30PM, LPA toured resident bedrooms. In room 14, LPA observed many flies. Some flies were alive and others were dead. Resident #1 (R1) was alseep at the time and was not able to be interviewed. Based on observation there is sufficient information to verify the allegation. Therefore, the allegation will be SUBSTANTIATED at this time. Exit interview conducted and a copy of the report was issued.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type A

    Personnel Requirements-General. Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs.This requirement was not met by evidence of: Based on document review and interviews conducted, on May 5, 2022 facility staff failed to meet the needs of resident (R1) after 2 fall incidents; by not conducting body assessments or providing adequate supervision subsequent to falls. This posed an immediate safety risk to this resident in care.

  • 87465(a)(1)Type A

    Incidental Medical and Dental Care (a) ...The plan...shall provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange...for medical care... appropriate to the conditions and needs of residents. This requirement is not met as evidenced by: Based on documents reviewed and interviews conducted, facility staff failed to call Emergency Medical Services (EMS) personnel in a timely manner. Staff called 911 EMS approximately 2 hours after 2nd fall was discovered. This poses an immediate health and safety risk to residents in care.

  • 87303(a)Type B

    87303-Maintenance & Operation (a) The facility shall be clean, safe sanitary and in good repair at all times. Maintence shall include provision of maintence services and procedures for the safety and well-being of residents, employees, and visitors. This requirement was not met as evidenced by: LPA observed many flies in resident room #14. LPA observed both flies that were dead and alive.This poses a potential health and safety risk to residents in care.

  • 87466Type B

    Observation of the Resident The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs.....the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This requirement was not met evidenced by: Based on record review on May 5, 2022, R1 had 2 falls, (one in incontinence care room & the other in their room); staff did not provide appropriate care and supervision after both falls. This poses a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 12, 2023 inspection of VICTOR ROYALE, LLC?

This was a complaint inspection of VICTOR ROYALE, LLC on October 12, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to VICTOR ROYALE, LLC on October 12, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personnel Requirements-General. Facility personnel shall at all times be sufficient in numbers, and competent to provide..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.