complaint·January 3, 2024

It was alleged that staff did not provide resident with medical records upon request. To investigate this allegation on 1/03/2024, between 2:30pm and 3:00pm, staff interviews were initiated. Interviews revealed that the facility does not store the medical records of R1. R1 needs to request medical records from their doctor. In addition, R1 was notified of the ABNORMAL Covid test results taken on 10/25/2023. According to staff, R1 was given a copy of their COVID test results in a timely manner. Based on interviews there is not sufficient information to verify this allegation. Thus, this allegation is UNSUBSTANTIATED at this time. It was reported that staff did not quarantine resident. To investigate this allegation on 1/03/2024, between 2:30pm and 3:00pm, staff interviews were initiated. Interviews revealed that R1 was told to quarantine out of precaution, due to the fact that their test results were ABNORMAL for Covid-19 on 10/25/2023. Based on interviews, there is not sufficient information to support this allegation. Therefore, this allegation is UNSUBSTANTIATED at this time. Exit interview conducted and a copy of the report was issued.