complaint·April 22, 2024

It was alleged that facility did not have adequate staff to meet the needs of the residents. To investigate this allegation on 4/22/24, between 3:30pm and 4:00pm, staff interviews were initiated. Interviews revealed that facility does have sufficient staff to provide care and supervision, as well as to met the needs of residents in care. On 4/13/2024, it was reported that there was only one caregiver present at the facility. Staff interviews revealed that there are at least two caregivers present per shift. If staff were changing shift, it was possible that only one staff was present at that moment. Moreover, facility is in the process of hiring more staff. Between 4:00pm and 4:30pm, facility records were reviewed. Records confirmed what staff had told LPA. Based on interviews and records review, there is not sufficient information to support this allegation. Thus, this allegation is UNSUBSTANTIATED at this time. No health and safety hazards noted at the time of this visit. Exit interview conducted and a copy of the report was issued.