complaint·April 29, 2025

(continued from LIC 9099) The facility has three buildings where residents reside. The main building and two other smaller detached buildings. LPA's interview with five (5) out of five (5) residents revealed they did not have concerns about the hot water temperature in the main building or the buildings where they reside. Interview with three (3) out of three (3) staff, the assistant administrator and the administrator stated they had not received complaints from residents, relating to water temperature. Interview with the Administrator revealed the water temperature during this time of year is difficult to control due to the change of the temperature outside. Furthermore, the administrator explained that the water temperature could vary depending on the time of day. For instance, when the kitchen is busiest, the water might feel colder. Given that the patio's outdoor sink is not a sink expected to be used for personal grooming or shaving the hot water coming out of the faucet does not have to be regulated between 105 - 120 degrees Fahrenheit. The outdoor sink was also not observed by LPA to deliver hot water at 125 degree F (52 degree C) or above which would not require a warning sign. The administrator informed LPA Rios that he had placed an order for a warning sign to be installed above the sink, following the discussion about how water temperature tends to vary with the time of year, especially as summer approaches. During the physical plant tour, LPA Rios tested the hot water temperature from five (5) bathroom sinks located in residents' rooms, with readings ranging from 105.4 to 120 degrees Fahrenheit. Based on the information obtained, although the allegation may have happened or is valid, there is insufficient evidence to prove the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED at this time. Exit interview conducted. Copy of this report issued.