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Inspection visit

complaint

VICTOR JEM HAPPY HOMESLicense 1976084043 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Interview with the Administrator confirmed the allegation. The administrator admitted that they cashed both checks and they were unable to refund R1's responsible party due to financial hardships. The administrator confirmed that they will communicate with R1's responsible party and will refund them with amount of $2,000.00. Based on information obtained the allegation deemed Substantiated at this time. Allegation: Staff will not respond to authorized representative It was alleged that staff hasn't returned calls from R1's responsible party. Interview with the Administrator confirmed the allegation. Administrator admitted that R1's responsible party had called the facility multiple times regarding the refund and they didn't respond. Administrator stated that he wasn't able to return the calls due to busy schedule. Based on information obtained the allegation deemed Substantiated at this time. Exit interview conducted, citations issued, appeal rights are given and a copy of this report is delivered.

Citations

6 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 80061(b)Type B

    80061(b) Reporting Requirements. Upon the occurrence…a report shall be made to the licensing agency..., a written report ...within seven days following the occurrence of such event.This requirement was not met as evidence by Based on file document review, the Licensee did not comply with the section cited above. Lincesee didn't submit a death report for R1 since they passed away on or around October or November 2023. This poses a potential health and safety risk to clients in care

  • 87355(e)(1)Type A

    This requirement is not met as evidenced by: Criminal Record Clearance. Prior to working, residing or volunteering in a licensed facility, all individuals subject to a criminal record review shall obtain a clearance or criminal record exemption. This requirement was not met by evidence of: Based on records review Staff 1 and Staff 2 are not cleared.Civil penalties are being assessed in the amount of $500.00 for each staff.

  • 87533(e)(2)Type A

    Criminal Record Clearance. All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: Request a transfer of a criminal record clearance as specified in Section 87355(c) This requirement was not met by evidence of: Based on records review S1 and S2 are NOT associated to this facility.Licensee shall ensure all staff are cleared and associated to the facility prior to beginning employment.

  • 1569.652Type B

    Termination of admission agreement upon death of resident; ...and refunds (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual …responsible for the fees within 15 days after the personal property is removed. This requirement is not met as evidenced by; Based on the interviews and record review. The Licensee has not issue a refund of the prorated portion of the rent paid in advance. This poses potential risk to the personal rights of the residents in care.

  • 87468.1(A)(9)Type B

    Residents in all residential care facilities for the elderly shall have all of the following personal rights: (9) To have communications to the licensee from their representatives answered promptly and appropriately This requirement is not met as evidenced by;. Based on interviews, the Administrator did not respond to authorized representative.

  • 87507(g)(5)Type B

    87507 Admission Agreements; (g) Admission agreements shall specify the following: (5) Refund conditions. (A) Facility policy concerning refunds, including the conditions under which a refund for advanced monthly fees will be returned in the event of a resident’s death…This requirement is not met as evidenced by Based on interviews and record review the Licensee failed to assure that the admission agreement includes condition of refund upon death of the resident. R1’s admission agreement does not indicates the procedure of the refund of payments upon death of the resident. This poses potential risk to the personal rights of the residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 15, 2024 inspection of VICTOR JEM HAPPY HOMES?

This was a complaint inspection of VICTOR JEM HAPPY HOMES on July 15, 2024. 3 citations were issued: 3 Type B.

Were any citations issued to VICTOR JEM HAPPY HOMES on July 15, 2024?

Yes, 3 citations were issued (0 Type A, 3 Type B). The first citation was for: "80061(b) Reporting Requirements. Upon the occurrence…a report shall be made to the licensing agency..., a written report..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.