complaint·June 22, 2021

At 3:15pm the LPA interviewed (five residents). Residents reported that they have never witness or heard about Administrator threatening residents. Administrator is cordial, respectful and approachable. At 3:30pm the LPA interview staff. Staff reported that they have never heard of any residents being threatened by Administrator. Administrator is cordial, respectful and approachable. At 4:15pm the LPA interviewed Administrator. The administrator stated that she never threatened R1, by the time of the allegation this time, R1 was not living at the facility, she had moved out. Based on the investigation, there is insufficient evidence to support the claim that R1 was threatened by Administrator. Therefore, this allegation is deemed Unsubstantiated at this time. Exit interview conducted, today's report and appeal rights were reviewed and issued. Signatures were obtained. Report was issued. When R1 was asked if R1 had ever been sexually assaulted prior to this recent allegation, R1 stated that R1 was raped at a hospital in 2016 by the hospital staff and surgeons. When Investigator Douglas asked R1 again about R1’s most recent sexual assault, R1 stated that the administrator would bring the residents down to R1’s room and “line them up around the hall” so they could come into R1’s room and rape R1; that the administrator would “schedule” them. When asked if the perpetrators were male or female, R1 stated that they were both. R1 further noted that R1 contacted the local Ombudsman for assistance and that the Ombudsman raped R1 as well. During the interview, R1 was focused on the alleged rape incidents only and did not provide any additional comments on the alleged physical abuse. The Department received a similar complaint on 12/02/2019, which alleged that “Resident #1 (R1) was sexually abused while in care.” This complaint was referred to CCLD’s IB Investigator, Christine Ferris. Investigator Ferris visited the facility, obtained police reports, reviewed R1’s records and interviewed staff, relevant parties and residents. Investigator Ferris found that the allegation was unfounded, meaning, that the allegation was false, could not have happened and/or is without a reasonable basis. Based on the investigation, there is insufficient evidence to support the claim that R1 was sexually abused and/or beaten while at the facility. Therefore, the allegations are deemed as Unsubstantiated at this time. Exit interview was conducted, today's report and appeal rights were reviewed and issued. Signatures were obtained. Report was issued Regarding the allegation: Failure to keep resident(s) free from punishment, humiliation, intimidation, or abuse. It was alleged that Administrator threatened R1, the reporting party’s concern is that the Administrator allegedly threatened resident #1 (R1) by saying, “you are hallucinating and if you continue to make these claims, I will send you to Encino Mental Hospital”. R1 informed the reporting party that R1 was in the mental hospital for five days and they raped R1 there, as well. To investigate this allegation, Licensing Program Analyst (LPA) Urena interviewed the facility administrator, facility staff and residents.